Guest using Voice on Web to reserve a table on mobile.

Voice on Web: Talk to Your Restaurant Instantly on Any Device

October 22, 20253 min read

Why Restaurants Need Instant Guest Communication

Today’s diners expect instant answers. When someone searches “best brunch near me,” they want to ask a question and get help right away — not fill out a form or wait for a callback.

Every unanswered call or abandoned website visit is a missed opportunity. That’s why BigFork Bistro Connect built Voice on Web — the first voice-enabled website tool made specifically for restaurants.

It lets guests speak directly to your branded AI host, Michael, and get real-time answers 24/7.


How BigFork Bistro Connect converts mobile visitors into bookings.

What Is Voice on Web and How It Works

Voice on Web turns your website into a living, talking extension of your restaurant. Guests simply click the chat icon, allow microphone access, and start talking.

  • “Do you have outdoor seating tonight?”

  • “Can I book a table for four at 7 p.m.?”

Michael instantly replies, confirms, and sends a text confirmation.

All AI Voice calls are transcribed for accuracy — never recorded — giving you full visibility and training insights while keeping every interaction private and compliant.


Designed for Mobile — Seamless on Every Device

Over 75 percent of restaurant searches happen on smartphones. Voice on Web meets guests where they are.

On any phone or tablet, they can:
1️⃣ Tap the chat icon.
2️⃣ Speak naturally.
3️⃣ Get immediate answers or reservations — without an app.

It’s mobile-first, browser-based, and optimized for iPhone and Android. Guests can talk, book, or review your restaurant instantly from the palm of their hand.


Why Guests Love Talking to Michael

Guests aren’t thinking about “AI.” They’re thinking about convenience.

Voice on Web gives them:

  • Instant answers – no waiting, no menus.

  • Familiar experience – similar to Alexa or Siri.

  • Consistency – every interaction polite, accurate, on-brand.

  • Ease on mobile – works perfectly from any smartphone browser.

The result? More bookings, happier guests, and more 5-star reviews.


How Voice on Web Boosts Reviews and Visibility

Restaurants using BigFork Bistro Connect see measurable growth:

  • Doubled Google reviews in months

  • 61 percent increase in new guest visits

  • 50 percent + year-over-year cover growth

Because when every guest gets instant service, more of them book — and leave positive reviews. That steady stream of 5-stars pushes your restaurant higher in Google’s Local 3-Pack, where 44 percent of clicks happen.


Privacy, Accuracy, and Compliance Built In

Trust is essential. BigFork ensures it with transparency:

  • No recordings – web voice sessions are never saved as audio.

  • Transcribed only – text transcripts improve accuracy and service.

  • Secure data – encrypted, private, and owner-accessible.

  • California-compliant – fully meets all-party consent laws.

“This voice session is not recorded. Transcripts are used for accuracy and quality.”

Guests see clear disclosures, and you maintain full control and oversight.


The Future of Hospitality Is Human + AI

Voice on Web doesn’t replace your team — it supports them.

While Michael answers routine questions, your staff focuses on creating memorable in-person experiences. Every second saved online turns into better service in the dining room.

BigFork’s philosophy: AI handles the heavy lifting, humans handle the heart.


Experience Voice on Web in Action

Guests can now talk to your restaurant anytime, anywhere.

Visit BigForkSEO.com to experience Michael live and schedule your 7-Minute Visibility Audit. See how Voice on Web increases your ranking, reviews, and revenue — automatically.

BigFork Bistro Connect
Local visibility. Loyal guests. Always on.
📞 (949) 763-3657 ✉️ [email protected]

Kris Darney is an accomplished entrepreneur, marketing strategist, and business coach with over 20 years of experience helping businesses grow and thrive. Alongside his wife and business partner, Kim Darney, Kris has built a successful career developing innovative marketing solutions and guiding entrepreneurs toward sustainable growth.

Kris’s entrepreneurial journey includes launching and publishing a business magazine that connected local business owners with homeowners and founding a marketing agency in 2016 that delivered results-driven strategies across various industries. His expertise as a public speaker has been showcased at the California Association of Realtors® (CAR) Expo, where he shared valuable insights with industry professionals.

During the COVID-19 pandemic, Kris co-hosted the successful Keeping It Real weekly Zoom series from 2020 to 2022, featuring interviews with business leaders and elected officials to provide support and guidance during uncertain times.

Kris’s firsthand experience as a real estate broker highlighted the critical role of online reputation in business success. Recognizing this growing need, he co-founded RealLyft®—a comprehensive platform designed to help businesses improve their online presence, generate more reviews, and drive revenue growth. RealLyft® offers tailored solutions for restaurants, retail, healthcare, and service-based industries, empowering businesses to build stronger connections with their local communities.

Guided by the philosophy that Local is where you're at, Kris continues to lead RealLyft®, sharing his expertise through webinars, public speaking, and coaching to help businesses grow, thrive, and make a lasting impact.

Kris Darney

Kris Darney is an accomplished entrepreneur, marketing strategist, and business coach with over 20 years of experience helping businesses grow and thrive. Alongside his wife and business partner, Kim Darney, Kris has built a successful career developing innovative marketing solutions and guiding entrepreneurs toward sustainable growth. Kris’s entrepreneurial journey includes launching and publishing a business magazine that connected local business owners with homeowners and founding a marketing agency in 2016 that delivered results-driven strategies across various industries. His expertise as a public speaker has been showcased at the California Association of Realtors® (CAR) Expo, where he shared valuable insights with industry professionals. During the COVID-19 pandemic, Kris co-hosted the successful Keeping It Real weekly Zoom series from 2020 to 2022, featuring interviews with business leaders and elected officials to provide support and guidance during uncertain times. Kris’s firsthand experience as a real estate broker highlighted the critical role of online reputation in business success. Recognizing this growing need, he co-founded RealLyft®—a comprehensive platform designed to help businesses improve their online presence, generate more reviews, and drive revenue growth. RealLyft® offers tailored solutions for restaurants, retail, healthcare, and service-based industries, empowering businesses to build stronger connections with their local communities. Guided by the philosophy that Local is where you're at, Kris continues to lead RealLyft®, sharing his expertise through webinars, public speaking, and coaching to help businesses grow, thrive, and make a lasting impact.

Instagram logo icon
LinkedIn logo icon
Youtube logo icon
Back to Blog